We accept credit and debit cards (Visa, MasterCard, American Express and Discover), PayPal, Check and NET 30 payment (authorized accounts only). Paypal e-Check payments will take 3-5 days to clear.
Our business hours Monday -Thursday are 9AM - 5PM CST. We are closed on Friday. If we do not answer the phone, then please leave a message and your call will be returned promptly.
All orders over $100 are eligible for free economy shipping. This applies only to orders shipping to the US Continental 48 states and the total must be $100 before tax and discounts.
Texas and Oklahoma residents will be charged applicable state sales tax rates. 7.5% and 6.333% respectively
You can start your return and see our complete return policy here
Up to 7 business days
Our Economy Shipping option is the cheapest shipping option we offer our customers and is free for orders of $100 or more. For this value, your order may take up to 7 business days to arrive (or 4 business days for select Texas zip codes). You will be sent a tracking number as soon as your package leaves our warehouse. Orders will be shipped via the US Postal Service, FedEx SmartPost or FedEx Ground/Home Delivery.
FedEx (Ground Home Delivery)
1-4 business days
Express shipments must be received by 12PM CST Monday-Thursday for guaranteed same day shipment.
FedEx (FedEx 2 Day)
FedEx (Standard Overnight)
Business days are Monday-Thursday except for national holidays. During the business week, most orders ship within 24 hours after placement and complete payment. Tracking information is available on all shipments. Some orders may be delayed due to products which are not in stock.
IF YOUR ORDER IS EXTREMELY URGENT AND YOU ARE UNSURE OF ITS SHIPPING STATUS, PLEASE CONTACT US IMMEDIATELY
Occasionally we may not have sufficient stock on hand to completely fill your order. In this case we will backorder the items in your order we are short of and will send them separately once they arrive via our economy shipping service.
Alaska and Hawaii Shipping
We offer Priority Mail and Priority Mail Express shipping along with FedEx Ground and FedEx Express shipping to Alaska and Hawaii. Orders sent to these destinations are not eligible for free shipping. Depending on the option you choose please allow up to 10 days for delivery. If you have further questions please contact us.
All international orders are final. We cannot guarantee delivery of any order that ships beyond the United States due to circumstances beyond our control. If you have trouble regarding an international order, or for more information, please contact us. All international orders are subject to an additional verification period before they can be shipped which may take up to 1 week. If the international shipping quote you receive is incorrect or insufficient we reserve the right to contact you about other shipping options and cannot guarantee shipment per any given quote issued on our website.
If your order tracking information shows the order as delivered but you cannot locate your package please contact us as soon as possible. We may be unable to replace lost packages that are not reported within 3 days of being scanned as delivered. In His Hands is not responsible for addresses submitted incorrectly.
In His Hands is committed to providing excellent shipping service. If you received your package damaged please contact us promptly so we can quickly resolve it for you.